Contact / Support

We’re here to help with questions about orders, payments, shipping, returns, exchanges, refunds, products, and general support.

Business Name
OUCHFIT AND CO.

Customer Support Email
support@ouchfitandco.com

Customer Support Phone / WhatsApp
+91 8149469174

Website
ouchfit.in

Business Address
40A Aster 603, Leverage Greens, Koradi Road, Nagpur, Maharashtra 441111, India

GSTIN
27AAKFO2887R1Z6

Support Hours
Customer support is available during normal business hours on working days.

We aim to respond to customer queries as quickly as reasonably possible.

Order Support
For order-related queries, please include your order number along with your message so we can assist you faster.

Shipping and Delivery Support
For shipping, courier, tracking, delayed delivery, or failed-delivery issues, please contact us using the details above.

Returns, Exchanges and Refunds
For cancellation, return, exchange, or refund requests, please refer to our Cancellation, Return, Exchange & Refund Policy and contact us within the applicable time period.

Grievance / Customer Resolution
For complaints or unresolved customer-service concerns, please email support@ouchfitandco.com with your order number and details of the issue.

We will review the matter and make reasonable efforts to provide an appropriate resolution in accordance with our policies and applicable Indian consumer protection requirements.

Effective Date: September 10, 2026