Welcome to OUCHFIT.
These Terms of service govern your use of our website, products, services, and purchases made through ouchfit.in.
By accessing our website or placing an order, you agree to these Terms & Conditions.
Business Identity
OUCHFIT AND CO. operates the OUCHFIT brand and offers apparel and related products through ouchfit.in.
Eligibility
By using this website or placing an order, you confirm that the information provided by you is accurate and that you are legally capable of entering into a transaction.
Products and Availability
All products are subject to availability.
We make reasonable efforts to display product descriptions, colours, sizes, images, and other information accurately. However, slight variations may occur due to screen settings, photography, production processes, or fabric characteristics.
Pricing
All prices displayed on ouchfit.in are shown in Indian Rupees unless stated otherwise.
Applicable taxes, shipping charges, discounts, or other charges will be displayed before the order is completed where applicable.
OUCHFIT reserves the right to update prices, offers, and promotions at any time. Such changes will not affect orders already successfully placed and confirmed.
Payments
Payments may be processed through approved third-party payment gateways and payment service providers.
Customers are responsible for providing accurate payment information.
A payment being initiated does not necessarily mean an order is confirmed. An order is considered confirmed after successful payment authorization and order acceptance by OUCHFIT.
International Cards
OUCHFIT may accept eligible internationally issued cards through approved payment partners.
Acceptance of an international payment method does not automatically mean that international shipping is available. Orders placed through ouchfit.in are currently delivered only to serviceable addresses within India unless expressly stated otherwise.
Order Acceptance
OUCHFIT reserves the right to accept, reject, or cancel an order where reasonably necessary, including cases involving:
- Incorrect product or pricing information
- Payment failure or verification issues
- Suspected fraud or misuse
- Inventory unavailability
- Delivery restrictions
- Technical errors
If a paid order is cancelled by OUCHFIT, any eligible refund will be processed in accordance with our Cancellation, Return, Exchange & Refund Policy.
Shipping and Delivery
Orders are processed and delivered in accordance with our Shipping Policy.
Estimated delivery timelines are provided for guidance and may vary due to courier operations, destination, weather, holidays, regulatory restrictions, or other circumstances beyond our reasonable control.
OUCHFIT will make reasonable efforts to assist customers with legitimate shipping or delivery concerns.
Cancellation, Return, Exchange & Refunds
All cancellation, return, exchange, and refund requests are governed by our Cancellation, Return, Exchange & Refund Policy.
Customers should review that policy before placing an order.
Customer Information
Customers are responsible for providing accurate and complete information including name, delivery address, PIN code, email address, telephone number, and payment information.
OUCHFIT will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Intellectual Property
All OUCHFIT brand names, logos, product designs, artwork, graphics, website content, photographs, text, and other original materials are owned by or licensed to OUCHFIT AND CO., unless otherwise stated.
Such materials may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with website operation, submit fraudulent information, or use the website for unlawful purposes.
Third-Party Services
Our website may use or connect with third-party services including payment gateways, courier partners, analytics providers, hosting providers, and other technology platforms.
These third parties may operate under their own terms and privacy policies.
Limitation of Liability
To the extent permitted by applicable law, OUCHFIT will not be liable for indirect, incidental, or consequential losses arising from use of the website or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded under applicable law.
Force Majeure
OUCHFIT will not be responsible for delays or failure caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, government restrictions, network failures, public emergencies, or other similar circumstances.
Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy.
Changes to These Terms
OUCHFIT may update these Terms & Conditions from time to time.
The latest version published on the website will apply from its effective date.
Governing Law
These Terms & Conditions are governed by the laws of India.
Any dispute will be subject to applicable Indian law and the jurisdiction of competent courts in Maharashtra, subject to any mandatory rights available to consumers under applicable law.
Contact
OUCHFIT AND CO.
Email: support@ouchfitandco.com
Website: ouchfit.in
For questions regarding these Terms & Conditions, please contact us through the support details above.
Effective Date: September 10, 2026